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Anytime, Anywhere communication!!
Our innovative solution offers Inbound and Outbound calls with features like Auto dialler, Automatic Call distribution & CRM integrations. The most comprehensive cloud-based Contact Centre Solution for anytime anywhere communication.
Best suited for agents to work remotely offering flexibility, scalability, reliability suite cloud based communication solution, helping businesses to enhance customer experience & reduce operational cost.
Trust us, we are really excited to collaborate with you & want be a part of your success story.
For more details, Please call 90321 95859 or email us: info@celebdigital.in
Send all promotional calls about your products & services to generate sales leads & product promotions. With AI tech you can now generate your prompt under 25Secs & start your broadcast campaign in simple steps. You can run multiple campaigns at same time & generate MIS reports in less than 2 hours. So quick.
Get your customer leads without spending any single Rupee & enjoy enhanced brand Image. Just create your own identify with Toll free no (1800) now. Ask your customers to call on your toll free no.
Never miss your potential customers!! Just route your leads to your personal phone no with a Virtual no. With Virtual no you can now hide your personal & professional identify separately. Select a number of your choice which represents your brand & forward all calls to your personal no.
Now don’t restrict your broadcast or campaign only to promotions, but get customers feedback & opinions on the same call followed by send an SMS as reminder. This helps in capturing the positive & negatives sides of your products. Feedback can never be restricted to any sector but is helps from a start up to Government organisation to get public opinion
Example 1: How did you like our Disaster Management activity during Floods?
If YES Press 1 If NO press 2
Example 2: Dear Customers, Your Order has been placed. Are you satisfied with our service?
If Yes press 1 If NO press 2
Need to drive surveys or polls, contest, emergencies campaign. Now experience the fastest & cost-effective solutions. Receive huge volumes of concurrent calls & customer response by giving missed call. Using call analytics, dashboard we can segregate the users & call back your potential customers.
Manage your agents effortlessly with remote login call centre solutions. No hardware, No servers & deployment… We offer seamless & scalable solution that can be logged from desktop or through a Mobile app at affordable prices & advanced features list like Call tracking, Call transfer, Call recording, Agent- department wise reports, Agent & Supervisor feature & checklist sets, Inter & Intra department data handling supported by live dashboard & analytics.